Providing responsive, professional finance and accounting services for the people who defend America means delivering timely useful information. Our site allows customers the ability to request support or provide feedback. Every individual is unique, but they often face similar issues. Browse our frequently asked questions database before submitting a question for best results.
Effective October 2019 - Accounts Payable Module Categories have been setup by Request Type instead of Command/BSO!

To better serve our customers, we have recently made some changes to our ticket submission page. When submitting a ticket required fields now include a phone number, Command and/or Vendor Name, and Contract/Invoice Nbr. Including this information will help our teams expedite resolution to customer inquiries and enhance your askDFAS experience. We are always interested in your feedback and suggestions for improvement. Please click on the link below to complete a short survey and/or provide recommendations in the comment field.Thank you for being a valued DFAS customer!ICE Customer Survey: https://go.usa.gov/xAbtH

A/P Liaison - Tanya Higgins (tanya.l.higgins2.civ@mail.mil) Leola Epps (leola.l.epps.civ@mail.mil) or Clint Sorensen (clinton.e.sorensen2.civ@mail.mil)
No.
Category
Subcategory
Frequently Asked Question
Viewed
Viewer Rating
LZ005
A/P CUSTOMER SERVICE
Payment Status
7,669
3.5 out of 5
LY004
A/P CUSTOMER SERVICE
WAWF Invoice Status
4,064
3 out of 5
LZ002
A/P CUSTOMER SERVICE
Payment Status
2,925
3 out of 5
E;005
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
2,127
3.5 out of 5
E;012
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
1,902
5 out of 5
LY002
A/P CUSTOMER SERVICE
WAWF Invoice Status
1,814
4 out of 5
A>001
Electronic Submissions
Electronic Deletions/Reversals/Recalls
1,676
3.5 out of 5
Q/008
SF1081's REQUEST - (NON-MOCAS)
Navy ERP - SF1081 Request
1,636
4.5 out of 5
LZ001
A/P CUSTOMER SERVICE
Payment Status
1,635
3 out of 5
LZ007
A/P CUSTOMER SERVICE
Payment Status
1,404
3.5 out of 5
LY003
A/P CUSTOMER SERVICE
WAWF Invoice Status
1,189
3.5 out of 5
E;011
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
1,153
4 out of 5
LW001
A/P CUSTOMER SERVICE
ID of Payment Received
1,026
2 out of 5
R}001
DCAS SF1080 Transfer
Navy
989
5 out of 5
E;007
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
947
5 out of 5
Q/002
SF1081's REQUEST - (NON-MOCAS)
Navy ERP - SF1081 Request
919
3 out of 5
LZ008
A/P CUSTOMER SERVICE
Payment Status
899
4 out of 5
E;004
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
865
3 out of 5
Q/007
SF1081's REQUEST - (NON-MOCAS)
Navy ERP - SF1081 Request
806
5 out of 5
E;003
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
788
4 out of 5
A?001
Electronic Submissions
Electronic Pay Date Changes
722
5 out of 5
LY005
A/P CUSTOMER SERVICE
WAWF Invoice Status
587
2.5 out of 5
LY001
A/P CUSTOMER SERVICE
WAWF Invoice Status
581
3 out of 5
Q/001
SF1081's REQUEST - (NON-MOCAS)
Navy ERP - SF1081 Request
572
5 out of 5
V[002
NON RECEIPT OF PAYMENT
EFT Reject/Non-Receipt of Paper Check
552
4 out of 5
A-001
Electronic Submissions
Electronic Vendor ID
527
2 out of 5
Q,004
VENDOR PAYMENT SETUP
Notice of Assignment(NOA)/Novation Agrmt
525
4 out of 5
LZ004
A/P CUSTOMER SERVICE
Payment Status
525
4.5 out of 5
LW002
A/P CUSTOMER SERVICE
ID of Payment Received
513
3.5 out of 5
E;009
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
511
2.5 out of 5
LZ003
A/P CUSTOMER SERVICE
Payment Status
483
2.5 out of 5
V[001
NON RECEIPT OF PAYMENT
EFT Reject/Non-Receipt of Paper Check
467
2 out of 5
Q/004
SF1081's REQUEST - (NON-MOCAS)
Navy ERP - SF1081 Request
428
Not Rated
Q/006
SF1081's REQUEST - (NON-MOCAS)
Navy ERP - SF1081 Request
409
3 out of 5
LZ006
A/P CUSTOMER SERVICE
Payment Status
404
3 out of 5
Q/005
SF1081's REQUEST - (NON-MOCAS)
Navy ERP - SF1081 Request
386
4 out of 5
T[001
DEBT COLLECTIONS
Amount Due Contractor/Underpayments
374
3 out of 5
Q,006
VENDOR PAYMENT SETUP
Notice of Assignment(NOA)/Novation Agrmt
374
4 out of 5
LX001
A/P CUSTOMER SERVICE
Payment History Request (One Pay System)
361
4 out of 5
LZ009
A/P CUSTOMER SERVICE
Payment Status
297
2.5 out of 5
L'002
FUNDS REQUIREMENT
Prevalidation Approvals /Requests
292
3.5 out of 5
L'001
FUNDS REQUIREMENT
Prevalidation Approvals /Requests
291
1 out of 5
R}002
DCAS SF1080 Transfer
Navy
290
Not Rated
E;002
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
284
3 out of 5
A>002
Electronic Submissions
Electronic Deletions/Reversals/Recalls
283
4 out of 5
E;001
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
245
Not Rated
LT001
Centrally Billed Accounts (CBA)
Electronic CBA-Corrections
231
Not Rated
E;013
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
230
Not Rated
Q,003
VENDOR PAYMENT SETUP
Notice of Assignment(NOA)/Novation Agrmt
224
2 out of 5
E;014
SF1081's REQUEST - (NON-MOCAS)
USMC SF1081 Requests
215
4.5 out of 5
Page 001