Providing responsive, professional finance and accounting services for the people who defend America means delivering timely useful information. Our site allows customers the ability to request support or provide feedback. Every individual is unique, but they often face similar issues. Browse our frequently asked questions database before submitting a question for best results.
Who do I contact if I have not been able to resolve my issue after properly utilizing askDFAS, submitting a request via askDFAS, and receiving a response?  Please contact our askDFAS mission area liaisons:  

Cori Sykes at cori.m.sykes.civ@mail.mil or (216) 204-4335
Johneice Brown at johneice.k.brown.civ@mail.mil or (216) 204-2596
No.
Category
Subcategory
Frequently Asked Question
Viewed
Viewer Rating
CD001
SABRS-Navy
SABRS-Navy_Password Reset/Unlock
7,113
3.5 out of 5
BJ001
DJMS Navy
DJMS Navy_Password Reset/Unlock
5,761
3.5 out of 5
BJ002
DJMS Navy
DJMS Navy_Password Reset/Unlock
3,171
4 out of 5
BB001
ADS
ADS_Password Reset/Unlock
2,301
4 out of 5
AL001
STARS
STARS_Password Reset/Unlock
1,418
4 out of 5
CC001
SABRS-Navy
SABRS-Navy_Question/Inquiry
1,318
4 out of 5
BH001
DCAS
DCAS_Password Reset/Unlock
1,108
4 out of 5
BQ016
goDocs
goDocs_Question/Inquiry
1,094
2 out of 5
AK006
STARS
STARS_Question/Inquiry
1,035
3 out of 5
BG001
DCAS
DCAS_Question/Inquiry
795
3 out of 5
BZ001
One Pay
One Pay_Password Reset/Unlock
678
3.5 out of 5
AR001
WYPC
WYPC_Password Reset/Unlock
498
4.5 out of 5
BQ001
goDocs
goDocs_Question/Inquiry
477
5 out of 5
DZ001
LAN Requests
Lan Requests_Add/New
438
5 out of 5
BD001
CEDMS
CEDMS_Password Reset/Unlock
436
4 out of 5
AK001
STARS
STARS_Question/Inquiry
419
3.5 out of 5
UN001
AskDFAS-For DFAS Employees Only
AskDFAS-DFAS Emp_Password Reset/Unlock
365
3.5 out of 5
CC002
SABRS-Navy
SABRS-Navy_Question/Inquiry
331
1.5 out of 5
BY001
One Pay
One Pay_Question/Inquiry
316
3 out of 5
AK010
STARS
STARS_Question/Inquiry
308
5 out of 5
BQ013
goDocs
goDocs_Question/Inquiry
279
3 out of 5
DZ002
LAN Requests
Lan Requests_Add/New
263
5 out of 5
AK002
STARS
STARS_Question/Inquiry
263
5 out of 5
BQ002
goDocs
goDocs_Question/Inquiry
256
4 out of 5
Q001
AskDFAS-For DFAS Employees Only
AskDFAS-DFAS Emp_Question/Inquiry
252
2.5 out of 5
BK001
EDM
EDM_Question/Inquiry
229
5 out of 5
EK001
NAVY ERP
NAVY ERP_Password Reset/Unlock
224
5 out of 5
BQ014
goDocs
goDocs_Question/Inquiry
210
4 out of 5
Q002
AskDFAS-For DFAS Employees Only
AskDFAS-DFAS Emp_Question/Inquiry
190
4 out of 5
AK003
STARS
STARS_Question/Inquiry
180
1 out of 5
BQ015
goDocs
goDocs_Question/Inquiry
179
3 out of 5
EF001
MCTFS
MCTFS_Password Reset/Unlock
167
5 out of 5
BQ019
goDocs
goDocs_Question/Inquiry
127
1 out of 5
BQ006
goDocs
goDocs_Question/Inquiry
123
1.5 out of 5
BQ003
goDocs
goDocs_Question/Inquiry
120
Not Rated
BQ007
goDocs
goDocs_Question/Inquiry
115
1 out of 5
AJ002
STARS
STARS_Deactivate
90
5 out of 5
BV001
IPAC
IPAC_Password Reset/Unlock
85
4 out of 5
BL001
EDM
EDM_Password Reset/Unlock
76
Not Rated
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