Providing responsive, professional finance and accounting services for the people who defend America means delivering timely useful information. Our site allows customers the ability to request support or provide feedback. Every individual is unique, but they often face similar issues. Browse our frequently asked questions database before submitting a question for best results.
Who do I contact if I have not been able to resolve my issue after properly utilizing askDFAS, submitting a request via askDFAS, and receiving a response?  Please contact our askDFAS mission area liaisons:  

Cori Sykes at cori.m.sykes.civ@mail.mil or (216) 204-4335
Johneice Brown at johneice.k.brown.civ@mail.mil or (216) 204-2596
No.
Category
Subcategory
Frequently Asked Question
Viewed
Viewer Rating
CD001
SABRS-Navy
SABRS-Navy_Password Reset/Unlock
2,904
3.5 out of 5
BJ001
DJMS Navy
DJMS Navy_Password Reset/Unlock
2,140
3.5 out of 5
BQ016
goDocs
goDocs_Question/Inquiry
606
1 out of 5
BJ002
DJMS Navy
DJMS Navy_Password Reset/Unlock
543
4 out of 5
AL001
STARS
STARS_Password Reset/Unlock
541
4 out of 5
CC001
SABRS-Navy
SABRS-Navy_Question/Inquiry
531
4 out of 5
AK006
STARS
STARS_Question/Inquiry
411
2.5 out of 5
BH001
DCAS
DCAS_Password Reset/Unlock
341
4.5 out of 5
BZ001
One Pay
One Pay_Password Reset/Unlock
303
3 out of 5
BB001
ADS
ADS_Password Reset/Unlock
279
5 out of 5
BQ001
goDocs
goDocs_Question/Inquiry
247
5 out of 5
CB001
SABRS-MC
SABRS-MC_Password Reset/Unlock
241
1 out of 5
AK001
STARS
STARS_Question/Inquiry
238
3.5 out of 5
CA001
SABRS-MC
SABRS-MC_Question/Inquiry
227
3 out of 5
BG001
DCAS
DCAS_Question/Inquiry
197
2.5 out of 5
AK010
STARS
STARS_Question/Inquiry
189
5 out of 5
BQ013
goDocs
goDocs_Question/Inquiry
187
2.5 out of 5
DZ001
LAN Requests
Lan Requests_Add/New
157
5 out of 5
BD001
CEDMS
CEDMS_Password Reset/Unlock
150
4.5 out of 5
BQ002
goDocs
goDocs_Question/Inquiry
141
4.5 out of 5
BY001
One Pay
One Pay_Question/Inquiry
135
3.5 out of 5
CC002
SABRS-Navy
SABRS-Navy_Question/Inquiry
132
2 out of 5
UN001
AskDFAS-For DFAS Employees Only
AskDFAS-DFAS Emp_Password Reset/Unlock
104
4 out of 5
BK001
EDM
EDM_Question/Inquiry
93
5 out of 5
BQ015
goDocs
goDocs_Question/Inquiry
90
3 out of 5
AR001
WYPC
WYPC_Password Reset/Unlock
79
4 out of 5
AK002
STARS
STARS_Question/Inquiry
78
Not Rated
AK003
STARS
STARS_Question/Inquiry
77
1 out of 5
BQ006
goDocs
goDocs_Question/Inquiry
75
1.5 out of 5
AF001
DFRRS
DFRRS_Password Reset/Unlock
73
Not Rated
AI001
DWAS
DWAS_Password Reset/Unlock
68
3.5 out of 5
BQ014
goDocs
goDocs_Question/Inquiry
63
Not Rated
BQ003
goDocs
goDocs_Question/Inquiry
63
Not Rated
BQ007
goDocs
goDocs_Question/Inquiry
48
1 out of 5
AJ002
STARS
STARS_Deactivate
41
5 out of 5
Q001
AskDFAS-For DFAS Employees Only
AskDFAS-DFAS Emp_Question/Inquiry
39
2 out of 5
BQ005
goDocs
goDocs_Question/Inquiry
37
Not Rated
BQ019
goDocs
goDocs_Question/Inquiry
36
1 out of 5
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