Debt and Claims Management -- Online Customer Service
Can I request reduced monthly payments?
Question
I can't afford the proposed monthly installment payment on my billing statement. Can I request reduced monthly payments?
Answer
Yes, you may request a reduced monthly installment agreement due to extreme financial hardship. You may request a reduced payment by submitting a Voluntary Repayment Agreement (VRA) and Financial Hardship Application (FHA). To ensure timely review and consideration of your request, be sure to carefully read the instructions for submission. Please note that you will need to begin making your requested reduced monthly installment payment while your application is under review.Please click on the following link for additional information on how to submit the VRA to our office: http://www.dfas.mil/debtandclaims/paymydebt/hardshipdefermentapplications.html
You may submit your application to our office through the AskDFAS Payment Plan Ticket.