Category:
myPay

Subcategory:
Smart Card Login

Created:
2012-04-10

Modified:
2020-07-16

How do I start using my CAC or PIV?

Question

How do I start using my CAC or PIV?

Answer

Follow these easy step-by-step instructions:

  • You will need a computer with a Smart Card reader.
  • Ensure your CAC or PIV is in the computer and select the "SmartCard Login" button on the myPay home page at https://mypay.dfas.mil.
  • Select the certificate associated with your CAC or PIV. Select only one certificate if two or more are displayed.
  • You will be prompted to enter the Personal Identification Number (PIN) associated with your CAC or PIV. Enter your PIN and select "OK".
  • DoD CAC users will be asked to enter their Social Security Number (SSN) twice.
  • After entering their PIN, HHS, VA and EOP PIV users will be advised they must self-register. Please refer to that FAQ.
  • Your SmartCard registration will be confirmed. You may use it to log in the next time you access myPay. (Note: The name displayed is the name registered on your CAC or PIV).
  • If you do not yet have a Login ID, you will be prompted to enter a Login ID and Password.
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