Frequently Asked Questions
Update Address / Incorrect Address
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If you are requesting a protest or assistance for any other debt, claim or payment, please see our other AskDFAS request forms, or Click Here to access the website.

If you did not find the answer you are looking for in the FAQs, fill out the request below and click on the "Submit" button. Please complete the following form and attach all necessary documents to ensure accurate processing.

Please Click Here for the ONLINE DEBT PAYMENT STATUS for immediate account balance information.

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Your Information

Account Inquiry
Address Change
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Account number begins with CL, DE, IN, KC, or MS. (ex. IN123J321) *NOTE* If account number is not available, you may enter your social security number with no spaces or dashes.
Branch of Service in which the debt incurred or a Correction of Record/Claim is to be filed.
California (CA) Canada (CN) Macedonia (MK)
Nine digit phone number including area code. No dashes, spaces, or special characters.

Information and Documentation

This request form is for former Army/Air Force/Navy/Marine active, reserve or guard members as well as separated Civilian Employees who are submitting a request for an address change on their out-of-service debt account.

For verification purposes, you MUST provide your previous address information in the box marked "Question" below.

Please provide a short explanation of what you are requesting.
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Upload selected files to your ticket. If you have chosen to include files, you must click the Upload Files button before pressing the submit button to make sure they get included.
Submits your item to a customer service representative.
Cancels your inquiry and returns you back to the FAQ Page.
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