Frequently Asked Questions
Viewed
Rating
Report a Retiree's death (Military Retiree only.)
1,533
4 out of 5
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Your Information

Retired Pay
Notification of Death
 
If you are using spam blocking software on the email you provide, you may not receive any responses from our system. In order to ensure that you receive our responses please add: dfas.cleveland-oh.zte.mbx.web-askdfas@mail.mil to your list of approved senders before submitting your item.
 
Enter a passcode to gain future access to your ticket.  In order to view your ticket's information, including the response from our representatives, you will need this passcode.  This passcode is unique to you and your ticket.  Use something that is easy to remember or write down your code and save in a safe location.  Passcodes can be 9 - 40 characters long and can contain any number of letters, numbers and/or special characters, but cannot contain your email address or name. 
Please enter SSN without dashes.
Please pick the date below.
Please pick the date below.
If you are located at a FOREIGN ADDRESS, you can also type that address in the below field.
For FOREIGN ADDRESSES, please include City and your Country.
Required for US addresses. (Drop down does include AA, AE, AP) Not required for foreign addresses.
Required for US addresses. Not required for foreign addresses.
Please enter your Phone Number, without dashes. (US & overseas phone numbers)
 
Submits your item to a customer service representative.
Cancels your inquiry and returns you back to the FAQ Page.
PRIVACY ACT STATEMENT: Disclosure of your contact and other information is voluntary. It is solicited for the sole purpose of responding to your inquiry or request. If it not provided, we may not be able to respond.