Your Information

Report a Death / Survivor - Ask a Question
Report the Death of an SBP Annuitant
 
To ensure spam blocker does not block receipt of responses regarding your ticket, please add dfas.cleveland-oh.zte.mbx.web-askdfas@mail.mil to your safe senders email list before submitting your ticket.
 
Create a passcode for this ticket to view information and responses. Passcodes must be a minimum of 15 characters and contain at least one lowercase letter, one uppercase letter, one number, and one special character. Passcodes cannot contain your name or email address. Safeguard your passcode for future use.
 
====================================================================
PLEASE NOTE:
The Name and Email fields above are for YOUR information (NOT the SBP Annuitant's information).
Please fill out this ticket completely in order to report the death of an SBP Annuitant.
Depending on your relationship to the SBP Annuitant, there may be additional action required. Please see more information here: https://www.dfas.mil/anndeath
=====================================================================
Example: 123 Main St.
[optional]
[optional]
For foreign addresses, please select "n/a"
For foreign addresses, please type "n/a"
Foreign phone numbers should also include country code.
 
====================================================================
Below, please provide information about the SBP Annuitant who died.
You will receive an email when this ticket is updated. You will need to log back into askDFAS using the URL in the email. You can re-access the ticket by entering the passcode you established on this ticket. The message on the ticket will let you know if your report of death was successful. If it is unsuccessful, you will need to contact the DFAS Customer Care Center.
Note: DFAS will stop monthly payments upon notification of death to prevent overpayment. DFAS is required to notify the bank and reclaim any payment in-full that was made after the SBP Annuitant's date of death. =====================================================================

Please enter the SSN with no dashes (e.g. 999999999)
You will need to enter the date of death TWICE to ensure correct processing.
Please select the cause of death.
 
Click to report the death of the SBP Annuitant. This will send the information to the DFAS Cleveland Customer Care Center for processing. Please be aware the ticket number CANNOT be used as a reference number for status requests if you call about this request.
Click to Cancel your request.
PRIVACY ACT STATEMENT: Disclosure of your contact and other information is voluntary. It is solicited for the sole purpose of responding to your inquiry or request. If it is not provided, we may not be able to respond.